Phone 028 90 420 145

Privacy Policy

Privacy Policy for the Veterans Welfare Service Northern Ireland (VWS NI) former UDR & R  IRISH(HS) Aftercare Service

We understand that your privacy is critically important to both you and us. VWS NI is located at:

Aftercare Service
Anderson House
Co Down
BT18 9QA

It is VWS NI policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, "us", "we", or ""). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

• Website Visitors
Like most website operators, Aftercare Service collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. VWS NI's purpose in collecting non-personally identifying information is to better understand how Aftercare Service's visitors use its website. From time to time, VWS NI may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Aftercare Service also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blog posts. VWS NI  only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

• Gathering of Personally-Identifying Information
Certain visitors to VWS NI's website choose to interact with VWS NI in ways that require VWS NI to gather personally-identifying information. The amount and type of information that vWS NI gathers depends on the nature of the interaction. For example, if you use our contact form you provide us with contact details that we will use in order to respond to your enquiry. 

• Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

• Advertisements
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Aftercare Service and does not cover the use of cookies by any advertisers.

• Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

• Aggregated Statistics
Aftercare Service may collect statistics about the behaviour of visitors to its website. Aftercare Service may display this information publicly or provide it to others. However, Aftercare Service does not disclose your personally-identifying information.

• Cookies
To enrich and perfect your online experience, VWS NI uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Aftercare Service uses cookies to help Aftercare Service identify and track visitors, their usage of, and their website access preferences. VWS NI visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using VWS NI's websites, with the drawback that certain features of VWS NI's websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to VWS NI's use of cookies.

• Privacy Policy Changes
Although any changes are likely to be minor, VWS NI may change its Privacy Policy from time to time, and in Aftercare Service's sole discretion. VWS NI encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Last Updated 01 October 2023

Need Help?

Contact us for practical help, welfare advice or medical services

Regional Field Teams

North (Coleraine Area)

028 92 260 615

South (Portadown Area)

028 92 260 044

East (Holywood Area)

028 90 420 266

West (Enniskillen Area)

028 92 260 114
"Helping our people in need to live their lives"